50 Proven SMS Messages to Double Your E-Commerce Sales

50 Ready-to-Use SMS Templates for E‑Commerce

SMS is a powerful marketing channel for online businesses because it gives you direct access to customers on the device they use most to shop — their phones. With two-thirds of all online orders coming from mobile devices, SMS can completely transform your brand’s marketing efforts.

Below are 50 ready-to-use SMS templates you can customize to boost sales.

1. Order Confirmation

Reassure customers that their order went through and share key details.

1. "[Company Name]: Thanks for your order! Here's your order number: [#Number]"
2. "[Company Name]: We got your order! We hope you're as excited as we are. Here's your order number: [#Number]"
3. "[Company Name]: It's official! Your order [#Number] has been confirmed. We'll send you a tracking link as soon as it ships."

2. Shipping Confirmation

Let customers know their package is on the way.

1. "[Company Name]: Time to celebrate! Your order is on its way. Track your package here: [Link]"
2. "[Company Name]: Your order has shipped! Estimated delivery date is [Date]."
3. "[Company Name]: On the move! Your order has shipped. Check tracking details here: [Link]"
4. "[Company Name]: One step closer! Your items have shipped. Track them here: [Link]"

3. Delivery Confirmation

Confirm that the shipment has arrived.

1. "Your product from [Company Name] has been delivered. We're glad you chose us!"

4. Reviews and Feedback Requests

50 Ready-to-Use E‑commerce SMS Templates

Below are categorized SMS templates you can copy, paste, and customize for your brand.

1. Order Confirmation

1. "[Company Name]: Thanks for your order! Here's your order number: [#Number]"
2. "[Company Name]: We got your order! We hope you're as excited as we are. Here's your order number: [#Number]"
3. "[Company Name]: It's official! Your order [#Number] has been confirmed. We'll send you a tracking link as soon as it ships."

2. Shipping Confirmation

1. "[Company Name]: Time to celebrate! Your order is on its way. Track your package here: [Link]"
2. "[Company Name]: Your order has shipped! Estimated delivery date is [Date]."
3. "[Company Name]: On the move! Your order has shipped. Check tracking details here: [Link]"
4. "[Company Name]: One step closer! Your items have shipped. Track them here: [Link]"

50 Ready-to-Use SMS Templates for E‑Commerce

SMS is a powerful marketing channel for online businesses because it gives you direct access to customers on the device they use most to shop — their phones. With two-thirds of all online orders coming from mobile devices, SMS can completely transform your brand's marketing efforts.

Below are 50 ready-to-use SMS templates you can customize to boost sales.

1. Order Confirmation

Reassure customers that their order went through and share key details.

1. "[Company Name]: Thanks for your order! Here's your order number: [#Number]"
2. "[Company Name]: We got your order! We hope you're as excited as we are. Here's your order number: [#Number]"
3. "[Company Name]: It's official! Your order [#Number] has been confirmed. We'll send you a tracking link as soon as it ships."

2. Shipping Confirmation

Let customers know their package is on the way.

1. "[Company Name]: Time to celebrate! Your order is on its way. Track your package here: [Link]"
2. "[Company Name]: Your order has shipped! Estimated delivery date is [Date]."
3. "[Company Name]: On the move! Your order has shipped. Check tracking details here: [Link]"
4. "[Company Name]: One step closer! Your items have shipped. Track them here: [Link]"

3. Delivery Confirmation

Confirm that the shipment has arrived.

1. "Your product from [Company Name] has been delivered. We're glad you chose us!"

4. Reviews and Feedback Requests

Customer surveys and reviews help businesses collect valuable feedback.

1. "How would you rate your shopping experience with [Company Name] from 1 (poor) to 5 (excellent)?"
2. "Your feedback helps us improve. Could you leave a review? [Link]"
3. "Your opinion matters. Could you take a quick survey about [Product]? In return, we'll give you a [$X] discount coupon."
4. "Your opinions are valuable. Of these options, which product interests you most? [A, B, C]"
5. "On a scale of 0 to 10, how likely are you to recommend [Brand Name] to a friend?"

5. Welcome Messages

A great welcome message makes a huge difference in starting the relationship off right.

1. "Hey [Name]! Thanks for subscribing. You'll be the first to know about our new products: [Link]"
2. "[Company Name]: Hey [Name]! As a welcome gift, here's a [X%] discount code on your order: [Link]"
3. "Hey [Name]! Here's your discount code [Code]. Start shopping: [Link]"
4. "Thanks for subscribing [Name]! We're so happy to have you on board."

6. Abandoned Cart Reminders

Every year, roughly $4.6 trillion worth of merchandise is left behind in online shopping carts.

1. "Hey [Name]. Looks like you forgot something. Ready to complete your order? [Link]"
2. "Forgot something [Name]? Free shipping if you complete your order: [Link]"
3. "Oops [Name]! The items in your cart miss you! Get back to your cart: [Link]"
4. "[Company Name]: The [Product] is selling out fast. Order yours today: [Link]"
5. "Hey [Name]. We didn't want you to miss out. Get [X%] off with code [X]: [Link]"

7. Flash Sales

Another popular strategy in retail and e-commerce is the flash sale.

1. "[Company Name]: Today only! Get [X%] off everything. Shop now: [Link]"
2. "[Company Name]: Flash sale for [X] hours only, get [X%] off. Shop now: [Link]"
3. "[Company Name] [X]-hour sale! Get [X%] off until [Time]: [Link]"
4. "Hey [Name]. Enjoy [Service]. Book now and get [X%] off today only! Book: [Link]"
5. "[Company Name]: Just a few hours left. [X%] off ends at [Time]. Shop now: [Link]"

8. New Product Launch (New Arrival)

Online businesses are always evolving and adding new products.

1. "The new [Product] is here! Be the first to shop: [Link]"
2. "The day you've been waiting for is here! Meet the [Product]. Order now: [Link]"
3. "Hey [Company] shoppers! The [Product] is available now! Get [X%] off: [Link]"
4. "The [Collection Name] collection drops on [Date]. Sign up for early access: [Link]"
5. "We're offering early access to the new [Product]. Shop now: [Link]"

9. Discounts

With a 98% open rate, SMS is an incredibly effective channel for sharing promotional messages.

1. "Hey [Name]. Our hottest summer sale! Get [X%] off until [Date]. Shop now: [Link]"
2. "[Company Name]: The annual sale has started. Get [X%] off."
3. "Looking to refresh before [Season]? Get [X%] off your favorite products: [Link]"
4. "Don't miss out! End-of-season sale is live now until [Date]. Shop: [Link]"
5. "Sale alert! Get [X%] off. [Link]"

10. Holiday and Seasonal Messages

Whether it's a birthday, Ramadan, Mother's Day, or any other occasion.

1. "Struggling to find a gift for someone special? Check out our gift guide: [Link]"
2. "[Occasion] sale is here! Get [X%] off everything. Shop now: [Link]"
3. "Happy holidays [Name]! Wishing you a season full of joy."
4. "The holiday season is better with our deals. Get [X%] off for a limited time: [Link]"
5. "Dropping today! [Product] is here for [Occasion]. Order now: [Link]"

11. Back-in-Stock Alerts

Let customers know their favorites are available again.

1. "[Company Name]: Heads up! Order [Product] before it's gone again. Shop now: [Link]"
2. "Our best sellers are back in stock, but not for long: [Link]"
3. "You've been asking! [Product] is back in stock. Shop now: [Link]"
4. "Great news! That special item you had your eye on is back: [Link]"
5. "Excited as we are? Your favorite products are back in stock: [Link]"

12. Win-Back Messages

Re-engage customers who haven't shopped in a while.

1. "Hey [Name]! It's been a while. Here's a little gift. Use code [X]: [Link]"
2. "Hey [Name]! We've added [products]. Take a quick look: [Link]"
3. "Hey [Name]. Don't miss our latest deals! [X%] off: [Link]"
4. "Hey [Name]! You have loyalty points that are about to expire: [Link]"
5. "[Company Name]: We've got a sweet deal for you. Get [X%] off: [Link]"

13. Birthday and Anniversary Messages

Celebrate special occasions with your customers.

1. "Thanks for being our customer for [X] years! Here's a [X%] discount code: [Link]"
2. "You joined us [X] years ago! Thank you. As a gift, here's a [X%] discount code: [Code]"
3. "[Name], happy birthday to our valued customer!"
4. "It's your day! Happy birthday [Name]. Use code [X]: [Link]"
5. "[Company Name]: Happy birthday [Name]! Get [X%] off: [Code]"

Conclusion

SMS is a powerful communication channel for e-commerce stores thanks to its ability to deliver messages directly to mobile devices. With SMS, you can easily send customers order updates, promotional offers, and surveys.